RESUME
Professional Summary
Holding a Bachelor's degree in Business Administration and a Master's degree in Economics and Finance, I have over three years of experience as a Business Process expert in Supply Chain Management.
I have full end-to-end process experience in the ready-made garment industry, where my responsibilities include identifying opportunities for process improvement, reducing costs, and increasing efficiency throughout the supply chain.
Accomplishing this requires a deep understanding of logistics, inventory management, procurement, supplier management, and ERP systems to support an error-free, transparent, and sustainable supply chain and optimize existing merchandise and information flow upstream and downstream.
Skills
Technical Skills
SAP S4/HANA
SQL
Tableau
Jira
VBA
Google Analytics
Confluence
Microsoft Excel
PTC FlexPLM
Scrum
Signavio BPM
Language Skills
Azerbaijani
Turkish
Russian
English
German
Work Experience
2020 - Present
Business Process Specialist at C&A Buying GmbH
- Execution of business process analysis to come up with efficient solutions to bottlenecks in E2E processes and drive process improvement - Creating/tracking issue tickets for cross-functional departments to solve system errors - Initiation of change requests on legacy systems and testing the business rules on the new release - Analysing the requirements and dealing with the implementation of the new system(s) - Developing process documentation - from product backlog definition to design phase, fit-gap analysis, testing and training of internal end-users - Monitoring business/logistics KPIs and maintaining required data/reference tables - Generating regular reporting for the stockholders and controlling feasibility of the procurement process - PO types, contract details, correct shipment options, delivery dates, cost and selling price and so on. - Maintaining effective working relations with cross-functional teams - data and process managers, external consultants, IT and Business
2017 - 2020
Community Manager at TELUS International | CCC Essen Digital GmbH
- Demonstrated a strong grasp of specific policies and excellent attention to detail, leading to consistent accuracy and error-free application of policies to content. - Created and delivered on-the-job training programs for new team members, highlighting strong communication and leadership skills, and a passion for sharing knowledge and fostering learning. - Successfully maintained high team performance by utilizing exceptional motivational and team-building skills to cultivate a collaborative and productive work environment. - Utilized extensive subject matter expertise to perform critical tasks, quality assessments, and contribute to the policy-making process, ensuring that all team members meet established standards of excellence.
Education
2014 - 2016
MSc. Economics and Finance The graduate program focused on the study of financial markets and the application of economic principles to financial decision-making. It provided me with a deep understanding of financial theories, quantitative analysis, and financial instruments, and their practical applications in finance. The final thesis project analysed customer trust and satisfaction in the digital commerce world.
2009 - 2013
BSc. Business Administration and Management The undergraduate program covered a range of business-related topics, such as accounting, finance, marketing, human resources, and operations management. It provided me with a broad understanding of how businesses operate and how to effectively manage and lead organizations.
Interests
Photography
Football
Chess
NLP
Astrophysics
Blogging
Travel